Privacy Policy

1. Introduction

MufaSoft ("we", "us", or "our") operates the website https://mufasoft.com and provides software training services at our campus in Marathahalli, Bangalore. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and applicable Indian data protection norms.

2. Information We Collect

We may collect the following categories of information:

• Identity & contact data: name, email address, phone number, and address when you enquire, enroll, book a demo, or contact us.
• Enrollment & payment data: course selection, batch preferences, payment references (Razorpay order and payment IDs). We do not store full card or UPI credentials on our servers.
• Technical data: IP address, browser type, device information, and cookies when you use our website.
• Communications: messages sent via contact forms, WhatsApp, email, or demo booking tools including Calendly.

3. How We Use Your Information

We use personal information to:

• Process course enrollments and payments
• Respond to enquiries and schedule demo classes
• Send confirmations, batch updates, and service-related communications
• Provide placement assistance and alumni support
• Improve our website, courses, and student experience
• Comply with legal and regulatory obligations

4. Sharing of Information

We do not sell your personal data. We may share information with trusted third parties only as necessary to operate our services, including payment processors (Razorpay), email and hosting providers (Hostinger), scheduling tools (Calendly), and analytics services. These parties are required to handle data securely and only for specified purposes.

5. Data Security

We implement reasonable security practices including encrypted connections (HTTPS/SSL), access controls, and secure hosting. While we strive to protect your information, no method of transmission over the internet is completely secure.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including enrollment records, payment audit trails, and legal compliance requirements, unless a longer retention period is required by law.

7. Your Rights

You may request access, correction, or deletion of your personal data, or withdraw consent for marketing communications, by contacting us at info@mufasoft.com. We will respond within a reasonable timeframe as per applicable law.

8. Cookies

Our website may use cookies and similar technologies to improve functionality and analyse usage. You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Grievance Officer

For privacy-related concerns, contact our Grievance Officer at info@mufasoft.com or write to us at 2nd Floor, Trilochan Complex, Munnekollal, Marathahalli, Bangalore – 560037. We aim to resolve grievances within 30 days.